Frequently Asked Questions
Below are questions that our customer service agents are frequently asked. If you don't see your question below, please contact us, we would be happy to answer.
We are open 24 hours a day, every day of the year. Feel free to call or send us an email if you have any questions or would like to make a reservation.
No, we do not allow smoking in the vehicles. We like to keep the vehicle fresh and smelling clean. You are allowed unlimited stops so that you can take a smoke break whenever you want.
Of course! If you are over 21 years old, you can drink. There are bars and coolers inside the vehicles.
No, the buses do not have bathrooms. IYou are allowed unlimited stops so that you can take a bathroom break if you do get a vehicle without a bathroom.
Children and those who are under 21 years old are welcomed. If there are those who are younger, alcohol may not be on board.
Absolutely! We have nothing to hide. If you would like to see any of our documentation, feel free to ask.
Our service area is 50 miles from our main warehouse. Take a look at our area of service page to see if you are in the service area. If you do not see your town, please give us a call and we will let you know!
Unfortunately, with the nature of our business, you are unable to cancel for any reason. Once you book your reservation, you are required to pay whether you use the service or not.
Our price is always changing due to different variables such as peak times and special events. It would just be best if you called us so that we may tell you the exact price it would be. The price does include service, tip for your chauffeur, taxes and fees.
When you call or email for your reservation, we inform you of the price and any fees that you may get. We do not hide anything from you. We like to be upfront with our customers as a sign of respect.
If you plan on traveling we're happy to let you know if we know of any reputable companies where you're headed! For instance, if you're going to be in Oregon, check out Salem Limousine.